NHS funded
Sore throat
A sore throat that is not settling. For anyone aged 5 and over.
Most sore throats are caused by viruses, get better on their own within a week, and do not need antibiotics. A smaller number are caused by bacteria and can benefit from treatment. Telling the two apart is what the consultation is for.
Under Pharmacy First we can see anyone aged 5 and over. The pharmacist will ask about your symptoms and look at your throat, and uses a standard NHS scoring system to judge how likely a bacterial infection is. Depending on the result, they will advise on self-care and pain relief, or supply antibiotics where they are likely to help.
Two things to know
- The consultation is free on the NHS. If the pharmacist supplies a treatment, you pay the standard NHS prescription charge for it, unless you are exempt from prescription charges.
- If this service is not suitable for you — because of your age, your symptoms, or something in your medical history — the pharmacist will not send you away empty-handed. We will signpost you to the right care provider, whether that is your GP practice, NHS 111 or urgent care.
Who this service is for
- Aged 5 or over.
- A sore throat as the main problem — not a cough or cold with a mild throat irritation.
- If the pharmacist suspects glandular fever, scarlet fever, or an abscess at the back of the throat, you will be referred for further assessment.
- If your immune system is weakened by a condition or medication, the pharmacist will discuss whether this service is right for you or refer you on.
Looking after yourself
- Paracetamol or ibuprofen for pain and fever, if they are suitable for you.
- Drink plenty of fluids; cool or warm drinks can both soothe.
- Medicated lozenges or throat sprays from the pharmacy can help for short periods.
- Adults and older children can gargle with warm salty water.
Get help straight away if
- You or your child has difficulty breathing or swallowing, or is drooling.
- The voice is muffled, or the mouth cannot open fully.
- You feel very unwell, or a high temperature is not coming down.